DUTIES
Keeps assigned applications operational by testing product upgrades, providing customer support and problem solving customer issues. Plans for information systems and services from a perspective of application design, development, installation or database administration in accordance with CLIENT IT processes and procedures.
Provides tactical design, engineering, technical specifications, project coordination, and configuration management for moderately complex IT solutions.
Assists more senior technical personnel in performing related activities in moderately complex tasks. Work closely with the Software Professional Lead and the customer/owner to understanding and apply your knowledge of the functional and system requirements
Maintain technical expertise in assigned emphasis areas and demonstrate flexibility in multiple disciplines
Proactively communicate and coordinate with others across IT to provide support for assigned areas Perform other tasks associated with application development lifecycle, commercial off the shelf software support and database administration:
Perform root cause analysis and outlines corrective action for complex problems
Ensure continued service of customer applications through prompt correction of system or program malfunctions and applying a sense of urgency, commitment and focus on the right priorities
Master software engineering tools such as configuration management systems, change management, vulnerability scanning, and debuggers in the software development process
Guide personnel to ensure efficient utilization of resources and adherence to technical standards, lead the analysis and development of requirements, design specs, and final products by reviewing systems documentation, plans, and schedules produced by less experienced personnel
Train less experienced personnel in the development of requirements, specifications, technical products and existing business processes
Lead moderate sized initiatives and projects by establishing tasks, priorities, milestones, cost estimates, and schedules
Conduct feasibility studies of automation opportunities and establish cost benefit parameters
Develop test plans and execute these plans to ensure that the software is correct
Participate in validation and efficiency reviews of completed program code
Review policies and procedures for technical accuracy
Participate in cross functional IT teams
Evaluate new requests, offer suggestions to improve, provide comments and estimates level of effort for moderately complex IT solutions
Provide support for the software infrastructure associated with the system environments
Maintain cyber posture and compliance required to maintain federal authority to operate
Perform installations and upgrades to software and databases for maintaining vendor support and strategic agility
Plan for future requirements of database systems, to include disaster recovery needs and storage requirements
Protect operations by keeping information confidential.

Education and Years of Experience:
Bachelor degree in an IT related discipline (e.g., Information Technology, Computer Technology. Software Engineering, Computer Science, Computer Engineering) with 5 years proven performance in related assignments; or Non-related Bachelor degree with 7 years proven performance in related assignment(s); or Associate Degree in IT related discipline (e.g. Information Technology, Computer Technology, Software Engineering, Computer Science, Computer Engineering) with 7 years proven performance in related assignment(s); or Non-related Associate Degree with 9 years proven
performance in related assignment(s). In lieu of degree, a high school diploma with typically at least 11 years of equivalent knowledge and experience is acceptable.

Top Required Skills:
Experience and knowledge of Hexagon’s Smart Construction and Smart Completions program configuration and implementation
Experience supporting these applications for a large Engineering, Procurement, and Construction (EPC) organization

Nice to Have Skills:
- Candidates who have possessed an active DOE clearance (L or Q) within the past two (2) years are preferred.