JOB SUMMARY:

Responsible for supervision of all aspects of the Materials Testing Division X-ray Diffraction services and systems. Provides measurement assistance, product troubleshooting, and customer support. Provides direction and support for development of products and services to expand the Materials Testing Laboratory capabilities. Interfaces with other personnel as part of product development/improvement, and marketing as necessary. Responsible for providing training to lab personnel and customers. Acts as the technical lead for quality matters related to the Materials Testing Division.

QUALIFICATIONS/EXPERIENCES

Demonstrated ability to deal with difficult customer situations. Excellent communication skills, both verbal and written. Courteous and cordial oral communication skills in-person and on the telephone.
Must be clearly understood and have a command of the English language.
Ability to accomplish projects/research and provide oral and written presentations.
General problem-solving aptitude.
Ability to read and understand technical drawings, datasheets, and written work instructions.
Technical and applied knowledge of x-ray diffraction and fluorescence.
Technical and applied knowledge of residual stress and retained austenite measurement and analysis.
Applied practice of adhering to basic safety procedures and practices for use of laboratory equipment, chemicals, low-level radiation and electricity.
Ability to use measurement equipment (e.g., calipers, micrometers and depth gages)
Keyboarding skills and applied knowledge of computers and relevant software applications to include Microsoft Office, required. SAP Business One experience strongly preferred.
Ability to supervise and provide technical mentoring to subordinates.
EQUIPMENT USED

X-ray Diffraction Systems, Electro polishers,
Measuring devices such as micrometers & calipers
Desktop computer
Standard office equipment (e.g., copier, binder, telephone)

EDUCATION/TRAINING/LICENSES

Master’s degree in engineering or related technical field
5 years of experience in a directly associated field, or 10 years of experience in a general engineering position.
Valid driver’s license and passport
Material Engineering background preferred