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Customer Solutions Manager (17123-en_US)

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Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.We currently have an outstanding opportunity for a Customer Solutions Manager (CSM) to Lead the BOP Engineering efforts at Vogtle 3 and 4 related to the implementation of a revised Operational Services Agreement and the business growth that is expected as a result of that agreement with the shift of the AP1000 units at Vogtle into commercial operation. . The CSM will lead the business segment at Vogtle 3 & 4 to ensure that WEC is meeting Southern Nuclear needs with differentiated and competitive offerings through understanding of customer-specific needs and requirements, solution selection, technical content of proposal, costing & pricing, responsiveness, and quality of bid. What your Day to Day Looks Like

  • Lead efforts to leverage / develop key customer relationships at Southern Nuclear, specifically in Engineering, to facilitate understanding of customer needs and ultimately create proposals with strong value propositions to meet customer needs and secure OE. Accountable for OE and opportunity pipeline growth for product/technology areas in this portfolio.
  • Work in the BOP product line to monitor and assess near-term client trends, customer buying patterns and competitor moves to adjust product positioning. Recommend and validate the price to capture maximum market value at Vogtle 3 & 4 while delivering on business plan assumptions such as MAS; collaborate with the Sales team, to align on final price to customer. Collaborate with Sales on capture planning and final order negotiations.
  • Support the BOP Engineering and SRIES Senior Director to provide accurate product financials as well as regular financial forecasting. Support the business unit by developing resource demand signal for GES/GOS engineering needs and engage with GES/GOS resource management when needed.
  • Develop relationships with internal stakeholders, such as GES resource management, to ensure people, processes and technology are available to deliver offer commitments as well as enable market growth. Ensure strong collaboration with GES resource managers occurs, along with Sales / Commercial Integration to generate and provide high quality proposals to Southern Nuclear.
  • Navigate the various product lines within ES Americas (BOP Engineering, NSSS Engineering, SRIES, etc.) as opportunities arise, interfacing with other Customer Solutions Managers and Engineers as needed
What We'd Like to See From You
  • Bachelor's degree in Engineering or related technical discipline
  • 8+ years of relevant experience in product management, business or operations with increasing progression and complexity.
  • Knowledge of Nuclear Power Plant design, market and customers are preferred.
  • Ability to build strong customer relationships and provide customer insights.
Why Westinghouse?Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:
  • Safety and Quality
  • Integrity and Trust
  • Customer Focus and Innovation
  • Speed and Passion to Win
  • Teamwork and Accountability
Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:
  • Competitive Salary
  • Comprehensive Health, Wellness and Income Protection Benefits
  • 401(k) Savings Plan with Company Match
  • Paid Vacations and Holidays
  • Opportunities for Flexible Work Arrangements
  • Educational Reimbursement Program
  • Employee Referral Program
While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com. EOE of Minorities / Females / Vets / Disability.Get connected with Westinghouse on social media:
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