Duties and Responsibilities

Responding to customer installation, maintenance, and service calls promptly and effectively
Installations and commissioning of new automation and/or complex production lines at customer locations including:
Set up of mechanical workings.
Set up controls (electrical, electronic, PLC, and pneumatic).
Perform technical after-sales services at customer locations such as:
Inspections, troubleshooting, and training.
Recognize and recommend preventative and/or corrective maintenance.
Installing upgrades and carrying out revisions.
Maintain paperwork requirements such as timesheets, work orders, and service reports; noting any follow-up or safety concerns needing to be addressed.
Maintain customer relations, understand company service and equipment offerings, recognize customer needs, and make recommendations to promote company revenue growth.
Manage expenses.
All other duties as assigned.

Working Conditions and Physical Requirements

Up to 90% travel throughout US and Canada.
Valid Drivers’ License required.
Ability to obtain passport required.