Apply on the Terra Sonic website via the URL Link provided!

SUMMARY

Responsible for performing maintenance and repair activities on all types of equipment manufactured by the company. Provide customer support and technical support by telephone. Diagnose, service, and repair various systems found on equipment such as blowers, water pumps, PTO, drivelines, pneumatic, electrical, and hydraulic. Troubleshoot and diagnose problems with equipment systems. Perform routine maintenance checks and adjustments on such things as fluid levels, hoses, belts, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Technical – General

Able to do repetitive work and effectively use hand tools.
Ability to use welding equipment, mechanical tools, diagnostic equipment.
Performs maintenance and repairs to equipment.
Through hands-on experience and course work, acts as the content expert on projects.
Demonstrates advanced mechanical aptitude and reasons through mechanical problems in a logical manner.
Plans, leads and executes projects in a manner ensuring safety and efficient time management.
Reports job progress as required internally, with proper documentation.
Provides feedback to management regarding process improvement opportunities.
Able to anticipate and foresee issues with equipment and schematics prior to the start of projects and take appropriate corrective action.
Demonstrates self-motivation, self-discipline and attention to detail.
Ability to read manuals and schematics.
Ability to utilize a computer to enter repair information in the CRM program.

Technical – Job-Specific

Perform Maintenance and repair on all types of equipment.
Provide customer support and technical support during filed visits and by telephone.
Diagnose, service, and repair various systems found on equipment such as blowers, water pumps, PTO, driveline, pneumatic, electrical and hydraulic.
Troubleshoot and diagnose problems with Equipment systems.
Understands customer requirements and makes appropriate recommendations.
Performs routine maintenance checks and adjustments on such things as fluid levels, hoses, belts, etc.
Provides instruction and training to customers and dealers on proper operating and maintenance techniques.
Travels to customer jobsites for training and repairs.
Effective verbal and written communication with customers and dealers.

Communications

Reads and comprehends instructions and correspondence; asks appropriate questions and performs the instructed task.
Effectively and respectfully communicates with supervisor and coworkers in verbal and written formats.
Effectively presents information in one-on-one and small group situations.
Coordinates all communications between floor supervisors and management; demonstrates effective verbal communication skills.
Influences and encourages a free flow of information between employees and management.
Effectively teaches technical and nontechnical aspects of jobs to employees with various levels of experience.
Acts as a role model in the communications with employees and management.
Holds ultimate accountability for communications within their work cell.

Documentation

Completes and submits daily labor tickets as required.
Completes all required documentation in a coherent, legible and timely manner.

Leadership

Acts in a respectful manner to clients, coworkers and supervisors.
Demonstrates a desire to progress in the company by taking initiative and assuming additional responsibilities.
Travels as required.
Demonstrates dependability through an excellent attendance record and timeliness; works overtime as needed or required.
Demonstrates troubleshooting and problem resolution skills.
Assists in the development of employees to further their ability to become more proficient in their respective jobs and improve their promotability.
Provides sound and consistent project and people leadership within work cell or department.
Orients new employees in work cell practices.
Effectively leads employees while adhering to company policies and processes.
Identifies issues and potential issues and effectively communicates them to appropriate personnel.

Production

Manages own time to ensure he/she remains productive.
Capable of working independently and with others.
Conscientious about work quality and work area neatness.
Consistently meets or exceeds job specific production goals.
Demonstrates understanding of production procedures and service processes.
Effectively and consistently takes responsibility for all work cell activities.
Troubleshoots production issues to reduce downtime and improve safety.

Safety and Risk Management

Uses appropriate safety equipment and personal protection equipment.
Accepts accountability for own conduct and obligations.
Demonstrates consistent awareness for safety and risk issues.
Demonstrates an understanding of industry practices and applicable regulations.
Performs daily inspections of work cell and documents and resolves safety issues immediately.
Orients new employees to job safety and risk management.
Enforces safety rules and regulations.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED) or equivalent and;
Experience with hydraulics, electrical, mechanical assembly of larger equipment is needed; or equivalent combination of education and experience.
Vacuum trucks experience a plus.
Certificates, Licenses, and/or Registrations

CDL B with tank endorsement preferred.

Language Skills

Read, compose and comprehend complex instructions, correspondence, and technical documents and drawings
Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Mathematical Skills

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Compute rate, ratio and percentages as well as draw and interpret bar graphs
Reasoning Abilities

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Deal with problems involving several concrete variables in standardized situations
PHYSICAL DEMANDS

Performance of this job requires the employee to:

Frequently stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and use the ability to talk/hear
Regularly use hands to finger, handle, or feel
Occasionally sit, climb or balance
Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
Exhibit specific vision abilities which include but are not limited to close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud and one typically found in a manufacturing environment. The employee may be exposed to inclement weather conditions and hazardous work environments.

Performance of this job requires the employee to be:

Occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme heat; risk of electrical shock; and vibration
Frequently exposed to a loud noise level in the immediate work environment